This Privacy Policy applies to the services offered by Type Two Agency LLC through our platforms, including but not limited to typetwoagency.com and brandhood.net (collectively, the "Platform"). It describes how we collect, use, and protect your personal information.
We collect information that you provide directly to us, including but not limited to:
We use the information we collect to:
When you connect your TikTok account to our platform, we:
We respect TikTok's terms of service and data policies. You can revoke our access to your TikTok account at any time through your TikTok privacy settings or by disconnecting the account in our platform.
Data Retention: We retain your TikTok data only as long as your account remains connected to our service. When you disconnect your TikTok account, we immediately revoke access tokens and delete associated data within 30 days.
Our "Postly" feature allows you to manage and publish content on your social media accounts. To provide this service, we require access to your social media profiles. We will only use this access to publish content on your behalf after you have given explicit consent and according to your instructions.
Our Platform uses Meta's APIs to allow you to connect your Facebook and Instagram accounts. By connecting your accounts, you grant us permission to access certain data required for our services to function.
We comply with Meta's data protection requirements, including the Platform Terms and Developer Policies, and we never request, store, or use data beyond the scope authorized by the user.
Some features across the Type Two Agency LLC ecosystem including Brandhood and Postly use artificial intelligence (AI) technologies provided by third-party vendors such as Google (Gemini AI models).
These AI models are used exclusively to generate the content or output you request, such as:
When you use these AI-powered features, the information you provide (e.g., prompts, text inputs, images, brand context) may be transmitted to the AI provider solely for the purpose of generating the requested output.
We do not:
Temporary inputs sent to AI providers are not stored permanently by Type Two Agency LLC.
Brand data that you intentionally save inside your Brandhood profile remains stored because it is necessary for your use of the service.
AI transient data (prompts, temporary files) is deleted after the output is returned and is not reused for any other purpose.
AI-generated content may contain errors, inaccuracies, or unintended results.
Users are responsible for reviewing all AI-generated outputs before publishing or using them.
Type Two Agency LLC does not own or claim ownership of third-party AI models used within the platform.
AI-generated outputs are informational only and should not be interpreted as professional, legal, medical, or financial advice. Users are solely responsible for verifying the accuracy and appropriateness of AI-generated content before using or publishing it.
To maintain service quality and prevent abuse, Type Two Agency LLC may apply usage limits to AI-powered features, including rate limits, content generation caps, or temporary restrictions. These limits may vary based on the user's subscription tier.
Type Two Agency LLC is not liable for any decisions, actions, losses, or damages resulting from the use of AI-generated content. All AI outputs are generated automatically and provided "as-is."
We do not sell or rent your personal information to third parties. We may share your information with:
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security assessments.
To protect the Platform, prevent abuse of the free tier, limit account misuse, and ensure fair access, Type Two Agency LLC uses device fingerprinting, IP-based checks, and browser information.
We may collect and store:
These identifiers are used exclusively for security, fraud prevention, free-tier protection, and compliance, including:
The device fingerprint is pseudonymized and cannot identify the user personally. It is not sold, shared, or used for advertising.
Users may request deletion of stored fingerprints; however, deletion may limit or disable access to certain free-tier protections or account security mechanisms.
We store your personal data only for as long as it is necessary to provide our services to you. You can request the deletion of your data at any time by contacting us. If you revoke our access to a third-party service like Meta, we will delete all related data we have stored from that service.
We store any data obtained through Meta APIs only as long as strictly necessary to provide the requested services. If the user revokes permissions or disconnects their account, all related data, including tokens and media, is automatically deleted from our servers within 24 hours.
Users may request deletion of their data obtained through Meta APIs by contacting us at [email protected]. Requests are processed within 7 business days.
Type Two Agency LLC uses Stripe as its third-party payment processor for all subscriptions and billing operations. All payment details provided by users including credit card information, billing addresses, and renewal preferences are processed and stored exclusively by Stripe, not by Type Two Agency LLC.
We do not process, store, or have access to your full payment information at any time. All financial data is handled in accordance with Stripe's Privacy Policy and security standards.
Users are fully responsible for managing, modifying, or canceling their subscription through the Billing Portal provided in their TypeTwo dashboard under the "Manage Billing" button. This portal redirects directly to Stripe, where users may:
Email requests or support messages do not constitute subscription cancellation. Cancellation is only valid once completed by the user through the official Stripe Billing Portal.
Type Two Agency LLC may manually cancel a subscription only if:
If no evidence is provided, the user must cancel the subscription directly through Stripe.
All renewals, billing cycles, and charges are processed automatically by Stripe. Type Two Agency LLC is not responsible for charges incurred due to:
If a payment dispute or chargeback occurs, Stripe may suspend or restrict the account until the dispute is resolved. Type Two Agency LLC reserves the right to terminate or limit access to the platform for users with outstanding or disputed payments.
You have the right to:
We use cookies and similar tracking technologies to improve your experience on our website. For more detailed information about our use of cookies, please see our Cookie Policy.
Our services are intended for individuals 18 years of age or older, or for individuals who are legally permitted to operate social media accounts under the laws of their jurisdiction and the terms of the platforms they connect (e.g., Meta, Instagram, TikTok).
We do not knowingly collect or process personal information from individuals under the age of 18. We rely on users to accurately represent their age and eligibility to use our services.
If we become aware that a user is under 18 or otherwise ineligible to use the Platform:
Parents or guardians who believe that a minor has provided personal information to us may contact us at [email protected] to request deletion.
Type Two Agency LLC is not responsible for account access or activity performed by minors who have obtained unauthorized access through a parent, guardian, or shared device.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Our "Chatly" platform allows businesses to automate and manage customer interactions within WhatsApp Business.
Chatly operates through the official WhatsApp Business API in full compliance with Meta's Platform Terms and Developer Policies.
Chatly must be used in accordance with Meta's Business Messaging Policy, Stripe Terms, and all applicable privacy regulations (including GDPR and CCPA where applicable).
Chatly may integrate with Google services such as Google Calendar and Google Sheets to automate appointment scheduling and business record management.
When you connect your Google account, we request permission only for the scopes necessary to perform the requested actions.
We do not use Google data for advertising, analytics, or profiling purposes.
We do not transfer this data to third parties.
You can revoke our access at any time through your Google Account settings.
Our use and transfer of information received from Google APIs will adhere to Google's Limited Use Requirements.
This Privacy Policy applies across the entire TypeTwo ecosystem, including Brandhood, Postly, and Chatly.
By registering for any of these platforms, users consent to the unified data handling and processing practices described herein.
To comply with Google AI Safety and transparency requirements.
Some features of the Type Two Agency LLC platforms offer a free tier ("Free Plan").
Users of the Free Plan acknowledge and agree that:
Agency Services & Custom Projects
In addition to our SaaS platforms (Brandhood, Postly, and Chatly), Type Two Agency LLC also provides professional agency services, including but not limited to:
This section applies to all custom services delivered directly by Type Two Agency LLC outside of the SaaS platform environment.
Unless a separate written agreement explicitly transfers ownership:
This applies to websites, landing pages, web apps, automations, AI systems, integrations, and any custom-built digital assets.
The client is solely responsible for all materials they submit for their website, branding, app, or project, including:
Type Two Agency LLC is not responsible for:
The client agrees to ensure that all provided materials are authorized for use.
When a project uses third-party services such as:
Type Two Agency LLC is not responsible for:
If the client chooses to host on their own provider or modifies hosting settings, Type Two Agency LLC cannot guarantee performance or stability.
If the client or a third party modifies the project after delivery, including:
Then:
To deliver any agency project, the client must provide:
Type Two Agency LLC is not responsible for project delays or failures caused by:
If the client does not provide the required access or materials, timelines may be extended or the project may be paused.
Due to the nature of digital and custom-built work:
This applies to websites, apps, branding, automations, and any other custom service.
Type Two Agency LLC is not responsible for:
The client assumes full responsibility for operating their website, SaaS, or digital system in compliance with relevant laws and platform policies.
Although Brandhood, Postly, and Chatly share technical infrastructure with custom agency projects:
Agency custom projects are governed by separate Terms of Service or written contracts, which take precedence over this Privacy Policy in case of conflict.
Brandhood, Postly, and Chatly (collectively, "TypeTwo SaaS Products") are proprietary software platforms developed and owned exclusively by Type Two Agency LLC.
Unless an explicit written agreement states otherwise:
Users are strictly prohibited from:
Type Two Agency LLC reserves the right to pursue legal action if its proprietary systems, methods, automations, designs, or architectures are copied or replicated in any form.
All AI-powered features, including Brandhood identity generators, Postly content engines, and Chatly automation flows, are proprietary systems.
Users may not:
The internal logic, prompt pipelines, chaining structure, agent architecture, and interaction models are confidential trade secrets of Type Two Agency LLC.
Users may not use any portion of the TypeTwo SaaS Products directly or indirectly to develop, assist, or contribute to competing:
Any use of the platform for competitive research or replication constitutes a breach of these terms.
Brandhood™, Postly™, and Chatly™ are trademarks and proprietary products of Type Two Agency LLC.
Users may not:
All rights are reserved worldwide.
If you have any questions about this privacy policy, please contact us at:
[email protected]
This Privacy Policy is governed by the laws of the State of Washington, USA. Any dispute, claim, or controversy arising from the use of our services shall be resolved through binding arbitration in King County, Washington.
If any provision of this Policy is found to be unenforceable, the remaining sections shall remain in full effect.
Last updated: 9/2/2026